Experience
Square, Product Designer | December 2022 - Present
Owned and designed Catalog Management features across seller segments of all sizes which shaped how millions of sellers and their buyers shopped on a daily basis.
Design DRI for Catalog Mobile, where I delivered responsive interfaces that scale to all mobile devices, including Square's new proprietary hardware device, Square Handheld.
Secured a $100M opportunity by delivering a top seller request for enhanced menu customization features, which was featured in the inaugural "Product Releases" event in Spring 2025. I also created and delivered a white-label presentation to prevent a $17M seller from churning while the feature was in development.
Integrated AI tooling into design workflows — rapid prototyping with v0, extracting themes from seller feedback at scale, and querying live seller data through Block's agentic AI to ground design decisions in real usage patterns.
Worked closely with cross-functional partners to shape the annual product roadmaps for Square’s catalog platform, scoped complex multi-team initiatives and prioritized against business objectives.
Partnered with engineering to identify and understand technical architecture constraints and used those to inform design and scope, minimizing cross-team dependencies and speeding up delivery of menu customizations by 6 months.
Curated vision presentations for senior leadership that used storytelling to translate complex platform problems into clear narratives that drove alignment and secured investment in large-scale improvements.
Contributed new filtering patterns to Square’s design system, which were leveraged by key teams including the inventory and reporting teams.
Recharge Payments, Senior Product Designer | May 2021 - December 2022
Owned product design for a subscription management platform serving e-commerce businesses of all sizes, from plug-and-play Shopify integrations to developer-facing API-first solutions.
Operated as one of two designers supporting a 200+ member product and engineering organization, embedding directly into teams to lead design across concurrent initiatives.
Led design for a new paid memberships product line, expanding the platform beyond subscriptions to unlock critical new business verticals for the company.
Drove end-to-end design of a reimagined home dashboard as from research through post-launch iteration, leveraging user research to influence the project’s scope and direction.
Led design for supporting multiple payment methods in the customer-facing portal, untangling complex data structures across multiple payment processors to deliver a top-requested merchant feature.
Redesigned the application’s visual language following a company rebrand by overhauling color, typography, illustration style, and UI patterns across the product.
Established Recharge's first design system from the ground up - defining components, usage guidelines, and development and adoption in partnership with engineering and design stakeholders.
Spreetail, User Experience Designer | March 2020 - May 2021
Served as the dedicated designer for the revenue operations team and designed a market research tool that reduced research time by 33% in its first iteration.
Conducted an information architecture audit across the product that evaluated existing naming conventions and defined a new taxonomy to improve navigation and discoverability.
Defined the voice & tone and grammar guidelines for the company’s design system, establishing content standards across product teams.
Designed new filtering patterns and component guidelines for the design system, which improved consistency and usability across data-heavy interfaces.
Built prototypes and wireframes at varying fidelities to communicate design direction to engineering and validate concepts with stakeholders, and partnered with engineering to ensure pixel-perfect design across shipped features..
Planned and conducted qualitative and quantitative research to inform product direction and validate design decisions.
Facilitated regular design critiques, driving feedback culture and quality standards across the design team.
Quantum Workplace, Product Designer | July 2019 - March 2020
Designed analytics features powered by machine learning, translating complex data models into intuitive interfaces for HR professionals.
Built interactive prototypes at multiple fidelities to validate concepts and align cross-functional partners on design direction.
Implemented front-end designs directly in HTML & CSS.
Wrote all product microcopy for the analytics team’s features and contributed content guidelines adopted by other product teams.
Planned, conducted, and presented qualitative and quantitative research that informed feature prioritization and design direction.
Defined components and voice & tone guidelines for the design system, driving consistency across the product.
Partnered with product management to shape feature priorities and translate business needs into design solutions.
Hudl, Quality Assurance Engineer | September 2015 - July 2019
Partnered with product managers, designers, and engineers to validate that shipped features met design specifications and quality standards.
Managed feature branch deployments to production and post-deployment monitoring to ensure system stability.
Conducted user research, internal dogfooding, and usability testing, and synthesized findings into actionable recommendations for product and engineering stakeholders.
Provided design feedback across multiple product teams, bridging quality assurance and user experience perspectives.
Applied quantitative and qualitative methods to measure feature quality and identify areas for improvement.
Drove sprint planning and prioritization using Agile and Scrum methodologies.
Owned exploratory and automated testing across multiple service layers, ensuring end-to-end quality.
Defined and communicated acceptance criteria across product managers, engineers, and designers to align teams on feature requirements.
Authored and maintained test plans and feature inventories for all team features.
Hudl, Sales Associate | January 2014 - August 2015
Hudl, Coach Relations Specialist | May 2012 - January 2014
Education
Master’s of Human Computer Interaction, Iowa State University
Bachelor’s of Journalism - Advertising , University of Nebraska-Lincoln
Bachelor’s of Art - English, University of Nebraska-Lincoln